Terms & Privacy
Terms and Conditions
Effective Date: 01/01/2024
1. Introduction
Welcome to Zyn NZ, operated by Axiom Digital Limited (“we”, “us”, “our”). By accessing or using our website (www.snusnz.com), you agree to comply with and be bound by these terms and conditions (“Terms”). If you do not agree with these Terms, please do not use our website.
2. Use of the Website
You agree to use our website only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else’s use of the website. Prohibited behavior includes harassing or causing distress or inconvenience to any other user, transmitting obscene or offensive content, or disrupting the normal flow of dialogue within our website.
3. Account Registration
To access certain features of our website, you may be required to register an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete. You are responsible for safeguarding your password and for all activities that occur under your account.
4. Intellectual Property
All content included on the website, such as text, graphics, logos, images, and software, is the property of Axiom Digital Limited or its content suppliers and is protected by international copyright laws. Unauthorized use of any material on the website is strictly prohibited.
5. Product Information
We strive to ensure that all product descriptions, pricing, and availability are accurate. However, errors may occur, and we reserve the right to correct any errors, inaccuracies, or omissions and to change or update information at any time without prior notice.
6. Pricing and Payment
All prices are listed in New Zealand Dollars (NZD) and are inclusive of applicable taxes. We accept various payment methods as listed on our website. By providing payment information, you represent and warrant that the information is accurate and that you are authorized to use the payment method provided.
7. Shipping and Delivery
We aim to dispatch orders promptly. Delivery times may vary depending on the delivery address and method selected. We are not responsible for any delays caused by events outside our control.
8. Returns and Refunds
If you are not satisfied with your purchase, please refer to our Returns and Refunds Policy on our website for instructions on how to return items.
9. Limitation of Liability
To the maximum extent permitted by law, Axiom Digital Limited shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from your use of our website or products.
10. Governing Law
These Terms are governed by and construed in accordance with the laws of New Zealand, without regard to its conflict of law principles.
11. Import Gateway Disclaimer
Zyn NZ acts strictly as a gateway to allow individuals to import nicotine pouches into New Zealand. We do not sell nicotine pouches within New Zealand, as this is against New Zealand law. All products listed on our website are imported for personal use only, and customers are responsible for complying with New Zealand import regulations.
12. Contact Information
For any questions about these Terms, please contact us at hello@zyn-nz.com.
Privacy Policy
Effective Date: 01/01/2024
1. Introduction
Zyn NZ (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (www.snusnz.com).
2. Information We Collect
We may collect personal information from you in a variety of ways, including when you visit our site, register on the site, place an order, subscribe to our newsletter, or fill out a form. The personal information we may collect includes your name, email address, mailing address, phone number, and payment information.
3. Use of Your Information
We use the information we collect to:
- Process your orders and manage your account.
- Improve our website and customer service.
- Send periodic emails regarding your order or other products and services.
4. Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties except for trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.
5. Cookies and Tracking Technologies
Our website may use “cookies” to enhance user experience. You can choose to set your web browser to refuse cookies or to alert you when cookies are being sent. If you do so, note that some parts of the site may not function properly.
6. Security
We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our site.
7. Your Rights
You have the right to access, correct, or delete your personal information. You may also object to the processing of your data and request the restriction of processing. To exercise these rights, please contact us at hello@zyn-nz.com.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will revise the updated date at the bottom of this page. We encourage users to frequently check this page for any changes to stay informed about how we are protecting the personal information we collect.
9. Contact Information
If you have any questions about this Privacy Policy, please contact us at hello@zyn-nz.com.